Technology Help Desk
Need help or have questions about technology here at 黑料社app? We are here to help.
Online
- is your one-stop-shop to submit an IT case.
- Don't have a 黑料社app login / OtterID? You can still Submit an Optimize Case.
- Browse our of self-help articles.
Call
- Call: 831-582-HELP (4357)
- Hours: Monday - Friday 8:00 am - 5:00 pm
- Excluding all university holidays.
Visit
Hours
Our summer hours are Monday - Friday 9:00 a.m. - 5:00 p.m.
Location
Located on the first floor of the Tanimura & Antle Family Memorial Library (), the student assistant staffed Technology Help Desk provides assistance to students, staff and faculty using the library and cafe area computer and technology enhanced facilities. We also provide personal laptop computer assistance to help you:
- Get connected to the 黑料社app wired and wireless networks
- Get your machine protected from virus, worm and spyware threats (installation/configuration of )
These services are designed to be instructional and require the customer to participate in the process. IT does not offer any kind of personal computer repair service.